Customers Complains

Icon

People used this service 16945

Icon

Expected Time 3 working days

Icon

Service Fee 0

QR Code

Icon

Call Center 026979731

Channels The Official Website and Mobile App

0.3 Service Rating Service rating 0.3 from 1 users

Icon

Start Service

Icon

Service Form View

Icon

User Guide Download

Department

Customs Development Department

Service Description

A Service which complaints received by customers are addressed either within the Authority or local customs in order to increase customers happiness.

To Contact

Customer Happiness Section

Target Audience

Local and Federal departments and agencies + private sector + individuals

Service Conditions

1. Registration in the electronic services system through UAE PASS or username.

2. Fill out the service form on the website or the smart application.

Service Status

Active

Service Procedures

1. Receive Services Application Form.
2. Studying the ability of providing the required data according to the FCA accredited policy.
3. Reply to the Customer.

Service Channel

Official website - Mobile Application

Service Places

Official website - Mobile Application

Customer Service Center

Phone: 026979731

Fax: 026735201 - 043930199
P.O.Box: 35000 Abu Dhabi

Service Documents

Any supporting documents

Registered Users

1384

Rate Service Card

FCA - UAE,Federal Customs Authority -United Arab Emirates

Customers Complains