FCA - UAE,Federal Customs Authority -United Arab Emirates

FCA - UAE,Federal Customs Authority -United Arab Emirates

4000 Customs Inspectors and Controllers are deployed at the border posts for inspection operations

Around 4 Thousand Customs inspectors and controllers from the Federal Customs Authority and Local Customs Departments were deployed  at the frontline border posts in U.A.E due to the emergency cases related to Corona Virus ( Covid – 19).


The Customs inspectors and controllers at the Customs posts seek to support the security system at the state and enhance and protect the community stability from all health and security risks related to the current crisis. Also to facilitate the business, trade and simplify the customs procedures and promptly finalize all the formalities, to provide the basic and necessary commodities, such as medicines and foodstuff needed for the community.


H.E Ali Saeed Matar Alneyadi, Commissioner of Customs and Chairman  of FCA praized the role played by the Customs inspectors and controllers, amidst such difficult circumstances, caused by Corona Virus pendemic. He also appreciated their continuous efforts in supporting the comprehensive development and enhancing the national economy competiveness, by the strict control and measures at the customs posts and also by facilitating the trade, simplifying the formalities and reducing the customs clearance time. 


The Customs inspectors and controllers at various customs posts ( Land, Sea & Air) amidst the Corona Virus spread, assume a number of functions and responsibilities, most important of which is the inspection of the goods and consignments process the goods and commodities arriving at the inspection scan system after de-fumigation of shipments before starting the inspection process. This in addition to all the necessary precautionary health and safety measures in case of any suspected shipments.


His Excellency the Chairman added: " I would like to thank all the customs inspectors and controllers for their big national role which is not less than the national role played by the health, medical and security staff, in protecting the community through their work at the frontline customs posts to secure the basic and necessary commodities and goods required for the community. This will help in supporting the community stability in the face of an international crisis which adversely affected most of the countries of the world".


H.E Ali Saeed Matar Alneyadi said that the Emiratisation rate in the customs inspection human resources in UAE is 100% within the Authority and most of the customs departments. He added that the Authority has recently issued the first unified system for licensing and emiratisation of the customs inspection profession in UAE, with the aim to develop the customs inspection systems, improve the inspectors competency and enhance the control at the customs border posts.


The Authority and Local Customs Departments are keen to build the ability of the inspectors and controllers in the inspection process and improve the technical and academic skills by the continuous training at local and international institute and colleges, as well as the transfer of knowledge and adoption of best practices and keeping them informed of the latest development in the field of work, specially the new techniques and channels of contraband followed by the smugglers. This also include the development of custom risk management and systems and providing the customs posts with the latest inspection and search equipment.


His Excellency Alneyadi said that the Authority and Local Customs Departments give due care to the safety and security of the customs inspectors and controllers and protect them from all the risks related to the Corona Virus spread based on the direction of our prudent leadership and in order to keep the loyal national human resources for the performance of the national role during emergencies and crisis, by taking all precautionary measures to keep them away from any infection.


His Excellency stated that the Authority and Local Customs Departments have reduced the working hours and shifts for the inspection staff, taking into concentration the movement of goods and passengers through the customs posts. They also directed that the female inspectors and controllers should work remotely. Medical staff should be available to work round the clock at the main customs posts with the reduction of the manual inspection and concentration on the inspection by the scanners with the provision of the health and medical supplies such as the masks, gloves, thermo meters, sanitizers and disinfection of all customs posts and transfer all the customs transactions to the electronic and smart systems.


The local departments launched “ training platform for the management of the staff remote training and smart learning through virtual  sessions and use of artificial smart technology. The platform provides a package of interactive courses for the technical and professional enhancement of the staff and inspectors competency".


The local departments commissioned the safe custom inspector corridor for the sterilization of the inspectors through mobile cabin consisting of a number of main equipment such as the smart temperature scanner, washing machines operated by pumps and safe sprayers fit for human use for comprehensive sterilization, in addition to the safety gears such as gloves, masks and full coveralls to protect them during the inspection process. This in addition to the remote work, sterilization and protection provided at the department and its posts.